RENT A BIKE AMSTERDAM

Frequently Asked Questions

 

·          What does it cost to hire a bicycle?

·          Is there a minimum age?

·          What is the minimum length?

·          How do I know whether there is a bicycle available or not?

·          What do I need to hand in when hiring a bicycle?

·          Can I return the bicycle after opening hours?

·          Where can I find Rent a Bike Amsterdam?

·          What are the opening hours of Rent a Bike Amsterdam?

·          You can contact us in various ways, such as:

·          Can I change my reservation?

·          Can I cancel my reservation?

·          What do I have to do in case of theft?

·          What do I have to do in case of damage to the bicycle?

What does it cost to hire a bicycle?
The costs of renting a bicycle depends on the amount of days you want to rent, and optional insurance. For rates, click here.

Is there a minimum age?
There isn’t a minimum age for renting a bicycle at Rent A Bike Amsterdam.

What is the minimum length ?
The minimum length you need to have for a bicycle at Rent a Bike Amsterdam is approximately 1,40 metres.

How do I know whether there is a bicycle available or not?
If you want to be sure that there is a bicycle available for you, we advise you to make a reservation as soon as possible. If you want to know it beforehand on the day itself, you can always give us a call.

What do I need to hand in when hiring a bicycle?
When you rent a bicycle you need to hand in 1 valid piece of identification, and €50 bond per bicycle. Another option is to hand in €200 bond per bicycle. In this case, you don’t have to hand in your piece of identification. For all the rental conditions, click here.

Can I return the bicycle after opening hours?
Unfortunately, you can’t hand in the bike after opening hours.

Where can I find Rent a Bike Amsterdam?
You can find Rent a Bike Amsterdam in the centre of Amsterdam, the street is called: 3e Hugo de Grootstraat, number 2. Click here to view it on a map.

What are the opening hours of Rent a Bike Amsterdam?
Rent a Bike Amsterdam is open Monday until Sunday from 10:00 to 17:30.

You can contact us in various ways, such as:
Filling in the contact form, the reservation form, via e-mail or via telephone. For the addresses, go to contact.

Can I change my reservation?
You can change your reservation. This can be done by filling in a new reservation form, and adding the old reservation number in the comment.

Can I cancel my reservation?
You can cancel your reservation in the 24 hours after the reservation. This can be done by sending an e-mail. Afterwards you’ll receive a confirmation in your e-mail.  

What do I have to do in case of theft?
In case of theft you need to fill in a declaration at a police station. Afterwards you’ll have to hand in a copy of the declaration to us.

What do I have to do in case of damage to the bicycle?
In case of damage to the bicycle you need to mention it to us when you hand in the bicycle.

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