FAQ

There isn’t a minimum age for renting a bicycle at Rent A Bike Amsterdam.

The minimum length you need to have for a bicycle at Rent a Bike Amsterdam is approximately 1,40 metres.

If you want to be sure that there is a bicycle available for you, we advise you to make a reservation as soon as possible. If you want to be sure on the day itself, you can always give us a call.

When you rent a bicycle you need to hand in 1 valid piece of identification, and €50 deposit per bicycle. Another option is to hand in €200 deposit per bicycle. In this case, you don’t have to hand in your piece of identification.

Unfortunately, you can’t hand in the bike after opening hours.

You can find Rent a Bike Amsterdam in the center of Amsterdam, address 3e Hugo de Grootstraat 2. Click here to view it on a map.

Rent a Bike Amsterdam is open Monday until Sunday from 10:00 to 17:30.

By filling in the contact form, the reservation form, via e-mail or via telephone. For the address, go to contact.

You can change your reservation by emailing us your transaction ID and requested changes. 

You can cancel your reservation. This can be done by sending an e-mail. Afterwards you’ll receive a confirmation in your e-mail.

In case of theft you need to fill in a declaration at a police station. Afterwards you’ll have to hand in a copy of the declaration to us.

In case of damage to the bicycle you need to mention it to us when you hand in the bicycle.